I went to Cuddalore Employment Office to register my BE degree. I had some bitter experiences at the working of the officers there. I would like to share here, so that you may find the difficulties, and may not repeat the same at your site.
The first thing I noted was the punctuality of the workers there. As expected, a Government staff may not be punctual at his work. Even the office was opened late. Also, the time the officers took to do their work is worst. As I was seeing them working, they created an impression as such they are dodging and doing their work without sincerity. Because of their poor punctuality, many people far from Cuddalore had to wait without till 3:30pm.
The second thing I noticed was the behaviour of the officers at the public. They are thinking that they are the heads, and without them, the work cannot be done(of course, I accept). But, they are not having even a single drop of the mind set that “they are working for the public”. Those who provided their employment cards for renewal in the morning(around 10:15am) were made to wait till 3:00pm to collect their cards back!
I was forwarded to two officers through the process. A clerk/head-clerk(I am not sure) and the Junior Employment Officer(Special Section).
I would like to say what happened to a fellow in the queue. Unfortunately, he could not renew his registration in time(may be due to many reasons). As he didnt renew, he cannot add his qualifications with his employment card. The clerk found it and said that to that fellow. The fellow asked him what to do next. The harsh reply from the clerk was “mmm… go, eat and sleep”. (It would be exact if I put it in Tamil “mmm… poai saaptuttu thoongu”)
That fellow was ashamed of the incident, as the clerk scolded him publicly. He was really shocked, and shivering. He was helpless, I dont know what happened to him. The point here is that, instead of explaining the process to the unknown, the officers are irritating the public. Atleast there should be an enquiry counter for this purpose. But in this office, the counter was empty with no officer there.
I was patient as usual, and went to the JEO. I was shocked to see her ordering and threatening public, with a hard voice. Everyone will loose their dignity infront of her. She too is the black sheep, not answering or guiding properly to the special persons(handicapped), to whom she was mainly appointed to serve. “Is she really a woman?”, this is what I thought after seeing her behaviour.
I am not here to hurt anyone’s heart, but, I was very much affected by the avamariyaadhai done to the public. There is a chance they might have been in a tense situation. But, the way they approached the public must be opposed.
This is the case of most of the Government offices in Tamil Nadu. The officers and politicians even after knowing this, are not taking necessary actions. The public must also be blamed for this. They should be bold enough to argue for their rights. Even if someone raises his voice, the officers will use their powers and prevent that person from fulfilling his need. This has been a problem since olden days.
My request to the staffs at public offices is “please know the value of your posts and work accordingly, dont take them as you were working for money alone”.
May 10, 2009 at 2:16 pm |
Really it is happening.
I have wittnessed the same. I am a post graduate. when i went to cuddalore to register for the first time, i had to wait till 3.00 p.m. they treated me like a small child. One of the officers(the peon) said what were you doing without registering your tenth, twelth, and degree? You go to chennai and wait in a line till 5 p.m. he took me on the top of the terrace and told me to wait in the sun light till 3 op.m.